RETURNS & REFUNDS

We are happy to accept CBD oil product returns for a refund within 14 days of purchase.

To be eligible for a refund, products must be returned new and unopened, sealed in the original packaging and in perfect resalable condition.

For any return, in the first instance please contact us at info@cannabatree.co.uk stating ‘Return’ in the subject bar and we will provide you with a ‘Returns Number’ and the return address.

The ‘Returns Number’ should be clearly legible on the package being returned and we recommend sending items via a tracked delivery service and proof of posting should be retained until the refund has been issued.

Once the item has been received by us, a refund will be issued back to the original method of payment.

If the return is due to an error on our behalf, such as you received an incorrect or defective product, we will issue a full refund for the product and the shipping cost.